Certificate number: 10000433244-MSC-FINAS-FIN
Scope: Care and maintenance services of roads, streets and other fairways and
areas, infrastructure construction, environmental construction and maintenance. (Terranor Oy)
Environmental construction and maintenance. (Terranor Verte Oy)
Terranor’s Management
David Margula
Chair of the board, Terranor Group
Michael Berglin
CEO, Terranor Group
Inka Kontturi
CFO, Terranor Group
inka.kontturi@terranor.fi
Päivi Hakala
Head of Finland
paivi.hakala@terranor.fi
Sari Kannonmäki
Head of Finance, Terranor Finland
sari.kannonmaki@terranor.fi
Harri Valkeinen
Technical Director, Terranor Finland
harri.valkeinen@terranor.fi
Johanna Kärnä
Director
Terranor Verte Oy
johanna.karna@terranor.fi
Quality
We provide quality service to our customers and other stakeholders
Terranor is a provider and builder of infrastructure services for today and for the future. Based on its values – honesty, respect, trust and progress – Terranor works with its customers to find solutions that meet their needs, are cost-effective and of high quality, add value to Terranor’s stakeholders and promote sustainable social development.
Terranor Oy’s vision is to enable safer movement with sustainable solutions. Through our quality policy, we guide Terranor as a company in line with our vision.
Quality means meeting the requirements defined by customers, key stakeholders, the law or the organisation itself. To meet these requirements, Terranor’s quality management system, ie the operating system, defines the processes that support the business and strategy. We have set goals for quality management, from which we monitor the achievement of goals using derived indicators.
Our process-based operating system is certified in accordance with the ISO 9001: 2015 standard.
Environmental Responsibility
We act responsibly and we also encourage our partners to act responsibly
Terranor is an important part of the road management and maintenance contracting field that enables the wheels of society turning. We manage and maintain society-funded road infrastructure and enable its structures to last well into the future.
Road maintenance services use a lot of natural resources and energy. We encourage our customers and other stakeholders to be environmentally responsible through new innovations and concepts.
Terranor wants to make a proactive contribution to reducing the use of non-renewable resources, adding social value and developing technical solutions, products and practices that promote energy efficiency.
Terranor’s environmental work focuses on the energy efficiency of its operations and the life cycle of its services. Based on these aspects, we have identified the most significant environmental aspects of our operations, which serve as a guideline for environmental work. We have set goals for our environmental work, from which we monitor the achievement of the goals using derived indicators.
Our process-based operating system is certified in accordance with the ISO 14001: 2015 standard.
Certificates
Terranor Oy’s management system has been granted certificates in accordance with ISO 9001: 2015, ISO 14001: 2015 and ISO 45001:2018 standards.
Quality-, environment- and occupational health and safety policies
Terranor’s vision is to provide safer movement with sustainable solutions.
Terranor’s operating system includes quality, the environment and safety in the work environment. The process-based operating system is built to a quality management standard ISO 9001: 2015, environmental management standard ISO 14001: 2015 and occupational health and safety standard ISO 45001:2018 in accordance with.
Partnership
Information for suppliers and subcontractors
Our suppliers and subcontractors are important to us and we want to cooperate well with them. We believe in long-term cooperation with our suppliers, allowing us to develop together. Together with our suppliers, Terranor implements its projects at the right time, cost-effectively and with high customer satisfaction.
Terranor Oy is one of the leading regional road maintenance contractors in Finland. For this reason, it is important for Terranor to ensure business ethics and responsibility. We communicate to our suppliers about our ethical guidelines, which explain how employees should act and make appropriate decisions in their daily work. We also expect our business partners to follow our ethical guidelines in their operations. Compliance with ethical principles is the responsibility of all of us.
Invoicing instructions
We primarily accept invoices as e-invoices.
If you do not have the possibility to send e-invoices, you can also send us the invoices in PDF format by email. Each invoice must be sent as a separate file. If the invoice contains attachments, the attachments should be combined with the invoice into a merged PDF file.
Company name: Terranor Oy
VAT identification number: FI30076364
Invoice reference:
Site/project code in Finvoice-standard field: OrderIdentifier.
Please Note:
One invoice per one site/project.
One invoice per email.
Electronical invoices:
Invoicing address: 003730076364
Operator: Apix Messaging Oy
EDI: 003730076364
PDF invoices:
jy30076364@skannaus.apix.fi
Paper invoices:
Terranor Oy
PL 100
00781 Helsinki
Contact information
Terranor Oy
Teollisuuskatu 21
00510 Helsinki
Contact information for the areas:
Southern Finland
Construction Manager Tuija Peltola
Middle Finland
Construction Manager Emma Vehniä
Western Finland
Construction Manager Antti Sorvali
Northern Finland
Construction Manager Jarno Saurento
Email us: firstname.lastname@terranor.fi
Based on the employee survey, our employees are committed and proud of their jobs. Good cooperation is reflected in high-level trust, respect and the pursuit of common goals.
Terranor Oy
Social Responsibility
A socially sustainable society is inclusive, equal and tolerant.
Everyone who works at Terranor Oy and its employees should feel welcome and safe. Our values are based on honesty, respect, trust and progress, and we do not accept any form of discrimination.
We work with social sustainability by creating places where people thrive and can live a good life, where the basic human needs are met and there are good conditions to take care of their health.
We have compiled social responsibility procedures in a document “Our Social Responsibility“.
Code of Conduct
Terranor Oy’s Code of Conduct instructs us as employees to act correctly and make the right decisions in our daily lives.
In all our external and internal relationships, we must adhere to high ethical standards when meeting customers, business partners, subcontractors and colleagues. The Code of Conduct gives us certainty about when we should make any concerns and problems visible.
Occupational Safety
Workplace safety is of paramount importance to Terranor.
We have a target of zero accidents at work, which requires a clear focus on the safety of the work environment throughout our organisation.
The foundation of our work is to create and maintain a healthy and safe work environment by eliminating hazards, reducing risks, and raising awareness among employees, external partners, visitors, suppliers, and other stakeholders.
The safety management of our work environment is based on the occupational health and safety policy .
Target of zero accidents at work.
Think safe – act safe – make sure you are safe.
We work systematically for the safety of our work environment in cooperation with trade unions in established contacts and in working groups in various fields.
We regularly monitor the implementation of safety work in our work environment, e.g. by reporting accidents and incidents at our workplaces and by continuously observing positive and negative safety issues. In addition, we monitor the implementation of safety work in internal audits and safety and maintenance inspections. We have set high and clear requirements for occupational safety skills and training for all our personnel.