Terranor’s Management
David Margula
CEO and Chairman of the Terranor Group
Inka Kontturi
CFO
inka.kontturi@terranor.fi
Iisko Rossi
Area Manager
iisko.rossi@terranor.fi
Harri Valkeinen
Technical Manager
harri.valkeinen@terranor.fi
Johanna Kärnä
Director
Terranor Verte Oy
johanna.karna@terranor.fi
Quality
We provide quality service to our customers and other stakeholders
Terranor is a provider and builder of infrastructure services for today and for the future. Based on its values – honesty, respect, trust and progress – Terranor works with its customers to find solutions that meet their needs, are cost-effective and of high quality, add value to Terranor’s stakeholders and promote sustainable social development.
Terranor Oy’s vision is to enable safer movement with sustainable solutions. Through our quality policy, we guide Terranor as a company in line with our vision.
Quality means meeting the requirements defined by customers, key stakeholders, the law or the organisation itself. To meet these requirements, Terranor’s quality management system, ie the operating system, defines the processes that support the business and strategy. We have set goals for quality management, from which we monitor the achievement of goals using derived indicators.
Our process-based operating system is certified in accordance with the ISO 9001: 2015 standard.
Environmental Responsibility
We act responsibly and we also encourage our partners to act responsibly
Terranor is an important part of the road management and maintenance contracting field that enables the wheels of society turning. We manage and maintain society-funded road infrastructure and enable its structures to last well into the future.
Road maintenance services use a lot of natural resources and energy. We encourage our customers and other stakeholders to be environmentally responsible through new innovations and concepts.
Terranor wants to make a proactive contribution to reducing the use of non-renewable resources, adding social value and developing technical solutions, products and practices that promote energy efficiency.
Terranor’s environmental work focuses on the energy efficiency of its operations and the life cycle of its services. Based on these aspects, we have identified the most significant environmental aspects of our operations, which serve as a guideline for environmental work. We have set goals for our environmental work, from which we monitor the achievement of the goals using derived indicators.
Our process-based operating system is certified in accordance with the ISO 14001: 2015 standard.
Certificates
Terranor Oy’s management system has been granted certificates in accordance with ISO 9001: 2015 and ISO 14001: 2015 standards.
Quality and Environmental Policies
Terranor’s vision is to provide safer movement with sustainable solutions.
Terranor’s operating system includes quality, the environment and safety in the work environment. The process-based operating system is built to a quality management standard ISO 9001: 2015 and environmental management standard ISO 14001: 2015 in accordance with.
Based on the employee survey, our employees are committed and proud of their jobs. Good cooperation is reflected in high-level trust, respect and the pursuit of common goals.
Terranor Oy
Social Responsibility
A socially sustainable society is inclusive, equal and tolerant.
Everyone who works at Terranor Oy and its employees should feel welcome and safe. Our values are based on honesty, respect, trust and progress, and we do not accept any form of discrimination.
We work with social sustainability by creating places where people thrive and can live a good life, where the basic human needs are met and there are good conditions to take care of their health.
We have compiled social responsibility procedures in a document “Our Social Responsibility“.
Code of Conduct
Terranor Oy’s Code of Conduct instructs us as employees to act correctly and make the right decisions in our daily lives.
In all our external and internal relationships, we must adhere to high ethical standards when meeting customers, business partners, subcontractors and colleagues. The Code of Conduct gives us certainty about when we should make any concerns and problems visible.
Occupational Safety
Workplace safety is of paramount importance to Terranor.
We have a target of zero accidents at work, which requires a clear focus on the safety of the work environment throughout our organisation.
The foundation of our work is to create and maintain a healthy and safe work environment by eliminating hazards, reducing risks, and raising awareness among employees, external partners, visitors, suppliers, and other stakeholders.
The safety management of our work environment is based on the occupational health and safety policy .
Target of zero accidents at work.
Think safe – act safe – make sure you are safe.
We work systematically for the safety of our work environment in cooperation with trade unions in established contacts and in working groups in various fields.
We regularly monitor the implementation of safety work in our work environment, e.g. by reporting accidents and incidents at our workplaces and by continuously observing positive and negative safety issues. In addition, we monitor the implementation of safety work in internal audits and safety and maintenance inspections. We have set high and clear requirements for occupational safety skills and training for all our personnel.